Security Center

Fraud Prevention


Enhanced Fraud Prevention Service

Debit Card Fraud Prevention Service In our continuing efforts to keep your accounts secure, we have enhanced our alert system for potential fraudulent debit card transactions.
 

Here's how it works:

  • When potential fraud is detected, you will receive an automatic text alert from 32874 between 7 a.m. and 9 p.m. with the option to reply with "fraud" or "no fraud." There's no cost to you for this text message.
  • If we do not receive a text response from you within five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.

Remember: Our messages will never ask for your Personal Identification Number (PIN) or your account number.

Please note that the telephone number for our Fraud Center has changed to 1-800-417-4592. We recommend that you add this number to your phone contacts and label it "B&HB Fraud Center." This will then display whenever you get a call from this number.

 

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